Everything you need to know about signing in, creating an account, and managing your GetYourGuide bookings
New to GetYourGuide? Create a free account to start booking amazing experiences.
Sign UpForgot your password? Reset it quickly and securely to regain access to your account.
Reset PasswordGo to the official GetYourGuide website or click the "Sign In" button on our homepage. You can also access the login page directly through the mobile app.
On the login page, enter your email address and password. Make sure to use the same email address you used when creating your account.
Click the "Sign In" button to access your account. If you have two-factor authentication enabled, you'll need to enter the verification code sent to your phone or email.
Once signed in, you'll be redirected to your account dashboard where you can view your bookings, manage your profile, and discover new activities.
Creating a GetYourGuide account offers numerous benefits that enhance your travel booking experience:
Provide a valid email address that you have access to. This will be used for account verification and booking confirmations.
Choose a strong password with at least 8 characters, including uppercase letters, lowercase letters, and numbers.
Enter your first name, last name, and phone number. This information helps personalize your experience.
Check your email for a verification link and click it to activate your account. This ensures your email address is valid.
Create passwords with at least 12 characters, including uppercase, lowercase, numbers, and special characters.
Update your password every 3-6 months to maintain account security and prevent unauthorized access.
Don't use easily guessable passwords like "password123" or personal information like your name or birthdate.
Add an extra layer of security by enabling 2FA, which requires a verification code in addition to your password.
Access all your current and past bookings in one convenient location. View booking details, download tickets, and check booking status.
Make changes to your existing bookings, including date changes, participant updates, and special requests.
Cancel your bookings when needed, with most activities offering free cancellation up to 24 hours before the event.
Share your experience by leaving reviews and ratings for activities you've participated in.
The GetYourGuide mobile app provides a seamless experience for managing your account and bookings on the go.
Sign in with your email and password, or use biometric authentication (fingerprint/face ID) for quick access.
Store all your tickets on your phone. No need to print anything - just show your mobile ticket at the entrance.
Receive instant updates about your bookings, special offers, and important reminders about your upcoming activities.
Download your tickets and activity information for offline access, perfect for when you're traveling without internet.
Get the GetYourGuide mobile app for iOS and Android devices to enjoy all these features and more.
Solution: Use the "Forgot Password" feature on the login page. Enter your email address and check your inbox for reset instructions.
Solution: Too many failed login attempts can lock your account. Wait 15 minutes or contact customer support for assistance.
Solution: Double-check your email address for typos. If you're sure it's correct, you may need to create a new account.
Solution: Check your phone for the verification code. If you don't receive it, try requesting a new code or contact support.
Solution: Update the app to the latest version, clear app cache, or try logging in through the website first.
Solution: Check your internet connection, clear browser cache, or try using a different browser or device.
While you can browse activities without an account, creating an account is highly recommended. It allows you to manage your bookings, receive exclusive deals, and access your tickets easily through the mobile app.
Yes, GetYourGuide offers social media login options including Facebook and Google. This provides a quick and secure way to create an account or sign in without creating a separate password.
Check your spam or junk folder first. If you still don't see the email, try requesting a new verification email. Make sure you're using the correct email address that you registered with.
Yes, you can update your email address in your account settings. You'll need to verify the new email address before the change takes effect.
GetYourGuide takes data security seriously and uses industry-standard encryption to protect your personal information. Your data is never shared with third parties without your consent.
No, each email address can only be associated with one GetYourGuide account. If you need to create a new account, use a different email address.
Create your GetYourGuide account today and start discovering amazing tours and activities worldwide. Join millions of travelers who trust GetYourGuide for their travel experiences.